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BEHAVIOURAL INTERVIEWING SKILLS

Selecting the best person for a role is a critical skill for managers with hiring responsibility. As hiring decisions can impact the organisation’s performance, selecting the right candidate is integral to business success.

Understand how to create an effective, reliable and valid selection process, supported by behavioural interviewing techniques to make sound recruitment decisions.

Participants

The course is suitable for managers, team leaders and staff involved in the interviewing process and those seeking an introductory course on behavioural interviewing skills.

Learning Outcomes

Following the training participants will be able to:

  • Follow a systematic selection process, including the structuring of interviews
  • Prepare behavioural questions
  • Use behavioural interview techniques which address key selection criteria
  • Make objective recruitment decisions
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • Group exercises
  • Skills practice
  • Question design activity
Duration
Half day
Maximum group size
Up to 20 people per group
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1300 239 978