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INFLUENCING AND NEGOTIATING SKILLS

Understanding stakeholders and the needs of the key players in an organisation's field of influence is a key element of personal and organisational success. Part of this understanding may involve the ability to champion ideas and influence and persuade others towards achieving organisational strategic goals and objectives.

This course focuses on developing an understanding about which stakeholders are relevant and why and how their needs can best be met. You will examine how you can develop effective influencing and negotiating skills to create authentic dialogue with key stakeholders in order to achieve successful outcomes.

Participants

The course is suitable for employees, managers, team leaders, project managers and individuals wanting to improve their influencing and negotiating skills in the workplace.

Learning Outcomes

Following the training participants will be able to:

  • Apply communication techniques to improve the capacity to influence
  • Understand the key theories of influence and negotiation
  • Understand the fundamentals and the need to develop negotiation skills
  • Develop a stakeholder communication strategy and action plan, based on business objectives to be achieved
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • In-house delivery
  • DISC profiling
  • Case studies
  • Interactive group discussions
  • Activities
  • Facilitator-led discussions
Duration
1 day
Maximum group size
Up to 15 people per group
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1300 239 978