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INVESTIGATING WORKPLACE MISCONDUCT

Few things can be more challenging than handling a serious complaint of misconduct, particularly when it is an allegation of sexual discrimination or bullying. This course will provide participants with the practical skills to assess complaints, gather corroborative information and make critical decisions that affect employees.

This course includes case studies to highlight current case law and the latest research on investigation methods, including interviewing techniques and the accessibility of digital information.

Participants

This course is aimed at HR professionals with 1-5 years’ experience wanting to expand their knowledge and learn more about investigations best practice.

Learning Outcomes

Following the training participants will be able to:

  • Explain the role of an investigation within your legal and policy framework
  • Recognise when a conflict of interest arises
  • Conduct preliminary interviews with complainants and obtain statements of complaint using the PEACE model of interviewing
  • Develop an investigation plan
  • Draft letters of allegation that meet legal requirements
  • Evaluate evidence gathered in an investigation
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • Group discussion
  • Facilitator led discussion
  • Case studies
Duration
1 day
Maximum group size
Up to 20 people per group
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1300 239 978