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This toolkit will provide your organisation with the necessary resources to run a 3.5 hour workshop in effective communication strategies.

The content enables participants to define effective communication in their own role/workplace, and focus on what practical strategies they can apply to assist the organisation to build, develop and maintain effective communication practices within and across teams.


This toolkit content is for any employee or manager seeking the tools and strategies to practically contribute to effective communication in the workplace.

Learning Outcomes
  • Define effective communication in your own role
  • Identify effective communication methods
  • Identify communication barriers in the workplace and strategies to address
  • Recognise the importance of emotional intelligence in effective communication
  • Apply enhanced communication practices in the workplace.
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • Facilitator-led discussion
  • Interactive group sessions
  • Self-reflection activities and group discussion.
  • Course agenda
  • Comprehensive participant workbook
  • PowerPoint presentation
  • Step by step facilitator guide
Half day

Can't find what you're looking for?

Talk to us about customising a course to your needs.
1300 239 978