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This toolkit will provide your organisation with the relevant tools and methods to review performance, reward excellence and provide feedback where there is a need for improvement.

The content describes the performance outcomes, skills and knowledge required to manage the performance of staff for retention and both team and business success.


This toolkit content is suitable for employees and managers with between 1 – 4 years’ experience.

Learning Outcomes
  • Identifying leadership behaviours that foster a high performance culture
  • Providing effective and regular feedback
  • Setting clear expectations that improve performance
  • Understanding the performance management process
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • Facilitator-led discussion
  • Interactive group sessions
  • Activities
  • Group discovery and discussion
  • Course agenda
  • Comprehensive workbook
  • PowerPoint presentation
  • Step by step facilitator guide
Half day

Can't find what you're looking for?

Talk to us about customising a course to your needs.
1300 239 978