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INVESTIGATING WORKPLACE MISCONDUCT

Few things can be more challenging than handling a serious complaint of misconduct, particularly when it is an allegation of sexual discrimination or bullying. This course will provide participants with the practical skills to assess complaints, gather corroborative information and make critical decisions that affect employees.

This course includes case studies to highlight current case law and the latest research on investigation methods, including interviewing techniques and the accessibility of digital information.

Participants

This course is aimed at HR professionals with 1-5 years’ experience wanting to expand their knowledge and learn more about investigations best practice.

Learning Outcomes

Following the training participants will be able to:

  • Explain the role of an investigation within your legal and policy framework
  • Recognise when a conflict of interest arises
  • Conduct preliminary interviews with complainants and obtain statements of complaint using the PEACE model of interviewing
  • Develop an investigation plan
  • Draft letters of allegation that meet legal requirements
  • Evaluate evidence gathered in an investigation
Hear from participants

"The in-house training was professionally conveyed and the content was presented well, allowing the team to gain insightful knowledge on these topics." - Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

"The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard." - Agata Wypych, HR & Operations Manager at Excelian Limited

"We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality." - Emma McEvoy, Manager Learning and Development at Australian Paper

"The training provided was relevant, engaging and well received by our team.  I highly recommend the efficient and professional AHRI Corporate in-house training department." - Cath Gracey, HR Manager at Queensland South Native Title Services

"City of Kingston have used AHRI to deliver training particularly on unconscious bias over the past 18 months. Each time we appreciate the experience and support from everyone at AHRI from administration through to the facilitators. We always receive excellent feedback from our staff that attend the programs and can see the benefits for them, their team and the community." - Rachael Meredith, Organisational Development, City of Kingston

"I would highly recommend AHRI to any organisation who is looking for a cost effective and flexible training provider." - Katie Nash, Capability & Engagement Manager, Brown Family Wine Group

"AHRI tailored their program to meet our specific requirements which resulted in a valuable experience for all of our participants who were at different stages of their career." - Anthony Exelby, Human Resources Manager, GLENCORE

At a glance
What you'll get
  • In-house delivery
  • Case studies
  • Interactive group discussions
  • Activities
  • Facilitator-led discussions
Duration
1 day
Maximum group size
Up to 20 people per group
Related courses

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Ignition Training is owned and operated by the Australian HR Institute (AHRI). Are you an AHRI member?*
*Required